The museum is committed to complying with the statement of guiding principles for fundraising. Check the guidelines we are committed to.
The Little Museum of Dublin (LMOD) is committed to complying with the statement of guiding principles for fundraising and has formally discussed and adopted the statement at a meeting of the board. LMOD confirms its commitment to the principles set out in the statement of guiding principles for fundraising by a statement to that effect in its annual report.
LMOD has a donor charter which is consistent with the statement of guiding principles for fundraising.
LMOD regularly monitors compliance with the statement of guiding principles for fundraising and compliance reports are received regularly by the governing body.
LMOD considers the statement of guiding principles for fundraising when planning all fundraising activity
LMOD provides honest, open and transparent disclosure when fundraising from the public.
LMOD has appointed a member of the senior member of staff to be responsible for compliance with the statement of guiding principles for fundraising.
LMOD ensures that fundraising staff are provided with information and training on the statement of guiding principles for fundraising and its implementation.
LMOD has a feedback and complaints procedure consistent with the statement of guiding principles for fundraising. Feedback is recorded for review by relevant staff including the Director and Director of Development. Feedback is responded to promptly and appropriately.
LMOD prepares financial reports consistent with the requirements of the charities Act 2009 which include in a statement concerning the extent to which control of the organisation is independent of its fundraising sources.
LMOD ensures that all donations are tracked and recorded and comply with data protection requirements.
LMOD is accessible to the public through a number of readily available contact options.
“I may not agree with you, but I will defend to the death your right to make an ass of yourself.” – Oscar Wilde
Freedom of speech is one of the foundations of democracy, and the Little Museum is proud of its role as a forum for public debate. Most visitors are fair-minded enough to recognise that to exhibit an object (or, for that matter, to host a talk) is not to endorse the ideas and opinions represented. It is to uphold the right of all people to experience diverse visions and views. And when controversies arise in the museum, we welcome public discussion. However, consistent with our commitment to freedom of speech, we will not censor work in response to political or ideological pressure.
The Little Museum of Dublin (LMOD) is committed to ensuring that all our communications and dealings with the general public and our supporters are of the highest possible standard. We listen and respond to the views of the general public and our supporters so that we can to continue to improve.
LMOD welcomes both positive and negative feedback. We aim to ensure that:
Feedback and complaints procedure
STAGE ONE: If you have feedback or a complaint
If you have a complaint about any aspect of our work, you can contact the Little Museum of Dublin in writing or by telephone. In the first instance, your complaint will be dealt with by our Deputy Director.
Please give as much information as you can and let us know how you would like us to respond to you, providing relevant contact details.
Telephone 01 661 1000, email email@example.com or write to Sarah Costigan, The Little Museum of Dublin, 15 St Stephen’s Green, Dublin 2
STAGE TWO: What happens next
If you complain in person or over the phone we will try to resolve the issue there and then. Similarly, if you complain by email or in writing we will always acknowledge your complaint within 7 days and do everything we can to resolve it within 21 days. If this is not possible, we will explain and provide a new deadline.
STAGE THREE: What if your complaint is not resolved
If you are not happy with our response, you may get in touch again by writing to our chairman, who will ensure that your appeal is considered at board level and will respond within two weeks of this consideration by board members.
Write to: Chairman, The Little Museum of Dublin, 15 St Stephen’s Green, Dublin 2.
Ideally in the first instance you should address your complaint to us as outlined above. You may however at any stage make your complaint in writing to a monitoring group who oversee charities’ compliance with the statement of guiding principles for fundraising.
Write to the Chair, Monitoring group ICTR (Irish Charities Tax Research Limited), 85 Merrion Square South, Dublin 2 Tel: (01) 676 9908 Email: mailto:firstname.lastname@example.org
What happens next
You will receive confirmation of receipt of your complaint. The monitoring group will consider complaints and will respond according to its own procedures.
The Little Museum of Dublin (LMOD) is fully committed to achieving the standards set within the statement of guiding principles for fundraising. The statement exists to:
See our feedback and complaints procedure above.
Sarah Costigan The Little Museum of Dublin, 15 St Stephen’s Green, Dublin 2 Telephone: 01 661 1000 Email: email@example.com
The Little Museum of Dublin is a registered charity. Our Donors Charter includes the following commitments. On this page you will also find information about conduct of fundraisers, our financial accounts, communications principles and our responsibilities in relation to fundraising.
Donors have the right to be assured that their gifts will be used for the purposes for which they were given. The Little Museum of Dublin (LMOD) shall respect the rights of donors to be informed about the causes for which LMOD is fundraising; to be informed about how their donation is being used; and to have their names deleted from mailing lists or databases if so requested.
Use of Donations
In raising funds, LMOD will accurately describe its activities and needs. LMOD’s policies and practices will ensure that any donations received will be used solely to further the organisations mission. Where donations are made for a specific purpose, the donor’s request will be honoured. If LMOD invites the general public to donate to a specific cause, then LMOD will have a plan for handling any shortfall or excess.
Donors have the right to be informed of the status and authority of those soliciting donations; for example, donors will be informed if fundraisers are employees of the organisation or third party agents.
LMOD will record and publish in the Annual Report and the Statement of Annual Accounts details of individual gifts, including gifts-in-kind, where LMOD judges that those gifts may be construed to have the potential to influence the independence of the organisations decision making.
While an organisation is not obliged to accept anonymous donations, where anonymity is requested by a donor this will be respected if the donation is accepted, however the other details of the gift will be recorded and published (such that anonymity is preserved).
Third party fundraisers
LMOD will seek to ensure that any donations sought indirectly, such as through third party agents, are solicited and received in full conformity with the charity’s own standards and practices. This will normally be the subject of written agreement between the parties.
LMOD’s management shall ensure that the organisation has a policy for its activities involving volunteers, including the relationship and communications with volunteers and how volunteers are managed.
Complaints and feedback procedure
LMOD will put in place procedures to enable interested parties to notify the organisation of their wishes, comments and complaints. These procedures will include systems to ensure that all feedback (including especially any complaints) are responded to and addressed within a specified timeframe.
Public or donor queries or complaints should, in the first instance, be addressed by the management of LMOD. Where the organisation’s response does not satisfy the complainant, s/he will have clear information about the next level of the complaints procedure, which will be directed to the Monitoring Group. All matters of illegality should be addressed immediately to An Garda Siochana.
LMOD’s internal financial control procedures will ensure that all funds are used effectively and will minimise the risk of funds being misused. LMOD will follow the principles of best practice in financial management. An Annual Report and a Statement of Annual Accounts figures will be freely available to the public. To download the Annual Accounts for 2017, please click here. The 2018 Accounts are available here.
LMOD’s human resource policies will conform fully to relevant national and international labour regulations. These policies will seek to apply best practices in terms of employee and volunteer rights and health and safety at work.
LMOD will adhere to any equality legislation and will not tolerate discrimination in any form.
Appointment of external auditor
LMOD’s Senior Management shall appoint an external auditor or independent examiner as appropriate to audit/examine the annual accounts.
Conduct of Fundraisers
Fundraisers and their organisations commit to:
Responsibilities of Fundraising Management
Those responsible (or their designate, whether voluntary or paid) for organising specific fundraising campaigns or fundraising activities, or who are responsible for managing others who organise such fundraising campaigns have a range of responsibilities in order to meet the commitment to donors and fulfil the principles and standards. Amongst those responsibilities, Fundraising Management must:
Board and Senior Management Responsibility
The ultimate responsibility for meeting the standards of the Statement of Guiding Principles for Fundraising lies with LMOD’s Management. The Management are responsible for ensuring that LMOD is able to and does fulfil its commitment to best practice in fundraising.
The Management of LMOD are accountable for LMOD’s fundraising activities as follows:
The Management shall therefore ensure:
Communications between LMOD, the public and potential donors shall be governed by the following guiding principles:
Images and Messages
Best practice in communications affects the entirety of the organisation, and not just fundraising. Accordingly, in all public communications and where practical and reasonable within the need to reflect reality, the following principles shall be applied:
Financial accountability goes to the heart of transparency and is a dimension of fundraising and charity management that is understandably of great public interest. It is reasonable to expect that when charity regulation is in place the regulators remit will focus considerably on financial accountability. At the moment, some charities voluntarily apply financial reporting standards, namely the Charities Standard of Recommended Practice (Charities SORP). Charities that are companies limited by guarantee must comply with company law and some unincorporated charities voluntarily comply with those standards.
As part of financial accountability and in preparation for the proposed legislation, charities that are not companies limited by guarantee should consider applying the following financial reporting standards:
Monitoring & Compliance
To be meaningful, the standards must be actively monitored and any cases of non-compliance addressed promptly and proportionally.
A Monitoring Group, made up of the charities sector with a majority of independent members and an independent chairperson, will be established to actively monitor usage of the Codes of Good Practice and to deal with complaints.
In the context of the establishment of a Monitoring Group the following approach is recommended:
As a charity seeking donations from the public we, The Little Museum of Dublin (LMOD), aim to comply with the statement of guiding principles for fundraising. Our pledge is to treat all our donors with respect, honesty and openness.
We commit to being accountable and transparent so that donors and prospective donors have full confidence in LMOD.
We promise we will effectively apply your gifts to us for their intended purposes.
We commit that you, our donors and prospective donors will:
As our goal is to create a permanent people’s museum of Dublin, we do not accept loans for the collection.
If you want to donate an artefact, please do not bring it into the museum. Instead, please send a picture of the artefact to firstname.lastname@example.org.
Here is some other information that might be useful:
Finally, please note that we cannot accept responsibility for any materials delivered to this office without our consent. Do not send objects to to the museum unless asked to do so by the curator.
So what are we looking for?
At the moment we are particularly looking for:
Items of major historical interest
Artefacts related to the 1913 Lockout
Letters from famous Dubliners (or their passports)
Michael Collins items with a Dublin connection
Popular culture artefacts from the 1980s and 1990s
Old toys that are still working – so children can use them in the museum
Old machines or mechanical devices with a WOW factor
Fine Gael paraphernalia, letters and election posters
Anything to do with the Women’s Movement of the 60s/70s
Items that tell the story of Heffo’s Army/Dublin GAA
Submissions are assessed by our curatorial team, and we aim to respond to each submission within four weeks. Please send a photograph of the item to email@example.com.
Here are some more examples of artefacts of interest to us at present:
Games, Oddities and Devices Telescopes, grip machines, vending machines, sporting devices/equipment, scientific instruments, gambling paraphernalia, children’s games, optical illusions and Edwardian entertainments.
Art The city has produced many great painters and sculptors. Perhaps you own an important piece of Dublin art that you’re happy to share with the people of the city.
Letters and Cards Have you ever received a letter or card from a celebrated Dubliner, on a subject of interest to the Irish public today? If so, we’d love to see it.
Stamps We are particularly interested in limited edition stamps with a Dublin connection from the first half of the century.
Furniture Outstanding examples of local design and craftsmanship. This might include armchairs, tables, decorative fittings and furniture.
Books Dublin is a UNESCO City of Literature. We’re keen to exhibit first editions of celebrated works by local authors.
Miscellaneous Artefacts If you have something special that can help us to tell the story of Dublin, we would love to see it – even if it doesn’t fit neatly within one of the categories on this page.